Reviews

Odean has been a life saver for us! He fixed our heating system when other HVAC companies failed. He also came out on an urgent house visit two days before Christmas at 10pm when our heat wasn't working. His prices are reasonable. He is honest, reliable, and knows his way around HVAC systems!!

Arrived on time, replaced my boiler emydialy. Service was excellent and i was very pleased with the work, saved me alot of money. I would definitely recommend him 100%

Excellent service! Arrived on time and did not over charge me.

Excellent, fast, professional service. I called when my gas furnace suddenly went out during a snow storm. They were willing to come out on the spot for a very reasonable price. The boiler ended up coming back on, but I set up an appointment with them for the following day. The technician arrived even earlier than anticipated and was very courteous. I don't have much experience with furnaces, so he took me step-by-step through how the furnace should work as he checked every part. In the end, he ended up doing a regular maintenance and replacing a part, all for a couple hundred dollars. He even didn't charge me any extra for the evaluation and gave me a discount on the part that he replaced. I was very happy with the service and the professional demeanor of the technician and would recommend Ideal Air to my friends and family.

The technicians were available later in the afternoon which was perfect because with other places you usually have to wait until the next day. They were very knowledgeable, took the time to explain the issues and worked efficiently. Definitely recommending them to neighbors and anyone in need of help.

They were excellent and I highly recommend them. Our furnace stopped working on New Year's Day - and they came that morning and fixed everything quickly and explained what they were doing. They're very honest and fast.

The technician came in time, answered all questions and did a good job with our central humidifier. Would recommend the company.

Excellent service.... Odean saved the day!! Prompt and professional. Very reasonable price.

It is very difficult to find experienced and honest technicians nowadays. Odean and his coworker were plesssnt exception. Experience, knowledge along with kindness and excellent interpersonal communications skills make them unchangeable if you need help with your heating problems.

I have to say Ideal Air, is ideal. They was rounding five minutes late and they call and let me know. He introduce him slef and walk me true the process. Excellent service.

Best service and price ever!! These guys are just awsome very impressed!!

Great service done in timely fashion at a reasonable price. I will surely use them again!

Excellent service. Would recommend them to anyone that needs any work done. On time never late.

Showed up, went over the process and completed the job. Very reliable and efficient!

This guy is amazing. I was given 4 estimates by other HVAC companies all very high and with out explanations. Mr Ideal came in showed me everything and explained it all for a fraction of the price. Other thing is was polite and educated not like the angry smelly guy who came before him and kept telling me it is what it is. I hate when people say that. I was going to go out the way to write bad reviews fr the others in the Natick Area but decided to give this man a good review for being a good worker and also to be so fast and efficient. Thank you

As parents of a newborn baby, we were desperate when the furnace went out, the temperature was sub zero and our inquiry calls were turned down by several service providers. Odean and his colleagues were kind of accepting us and scheduled an appointment on the same day. He arrived quickly and did an excellent job of repairing the furnace. More than that he offered constructive suggestions on many equipments. The service is professional and the price is reasonable. I strongly recommend their service.

Our boiler failed in the middle of the night on a weekend on the coldest day of the year. When no one else would come out or even answer our call, IDEAL was there. Odean and Rick were professional and gave exceptional customer service through a few complications that followed. I absolutely recommend them and IDEAL in general to anyone needing service.

Great service!! Beyond expectations

Service is fantastic. Reliable and very honest. Highly recommended.

Great experience! On-time, fast, and what I needed. Would definitely call again!

My water heater busted while it was 20 degrees outside. I contacted Ideal Air HVAC in the evening time, and the NEXT day they came over to replace it. Not only were they done in a timely manner, they were extremely efficient, so polite and kind, and did an exceptional job. They had a great indepth understanding of there work and I will be contacting them in the future for any and all work. I am beyond satisfied! Go Ideal Air HVAC!!!

Odean was professional and showed up on time. Work was done on a timely manner and the best part was the price. I'm a completely satisfied customer

I am very pleased with my experience with Ideal Air. Odean and his partner came out to look at an appliance exhaust issues. He could have suggested costlier options that would not have helped fix the issue or might even create more problems. Instead he reviewed the issue with me, making sure he understood what I felt was wrong and then provided clear and concise explanation for what I was experiencing. He recommended and implemented the most effective solution. It happened to be the most cost effective as well. He reassured that I didn't need to throw a bunch of money at the problem. Odean and his team are honest and knowledgeable professionals that simply do things the right way. They focus on the customers best interests and complete satisfaction.

They came and replaced my boiler efficiently. Cool customer service. Called them a couple times after and they did a good job each time

Excellent work. Clean and very well done. Needed an Humidifier and he was very helpful explaining and suggesting the best option. Also was the only one that knew how to connect it to my Nest. It was the best price i got from all other providers.